my first time ever shopping with vio-vet, they were amazing, had a query about dates on dog food when buying large bag, and reply was nearly immediate. ordering goods great easy site to use. the delivery company could not fault. Will always shop with vio-vet.
Was told about vio-vet by Blue Cross rescue where I found my amazing dog now with me three weeks.
New customer and will definately use this company again.
The ease of ordering and their promise re delivery was first class. Well done
I have placed telephone orders with V iovet over the last 12 months on their freephone number and have always been astonished with the polite and efficent manner of their staff. Without fail the order has arrived in the post the following morning even when I have not placed the telephone order until the afternoon. (They allow 24 hours but have always been quicker.) The representatives are informative and helpful and advise you on any offers you might be interested in without being 'pushy'.
I would have no hesitation in recommending Viovet and feel sure my two springers and our welsh collie would agree!!!
Very pleased with the ease of ordering online and the prompt delivery. The prices were great for the Hill's Metabolic range that the Vet recommended for our aging and, slightly overweight, Catalan Sheep Dog! Jack loves the food and Mum loves the home delivery option as she is unable to carry it from a store...however near!!
I like the fact that both Mum and her beloved Jack have what they both need...quality service...quality food...no over-the-top prices and FREE delivery! (Perhaps I could get Mum on it too.haha)
I would highly recommend VioVet to anyone...or should I say anyone's PET. :)
I fully recommend Vio Vet to you, their prices, range of products and service cannot be bettered, I particularly like the email alerts to remind me to order he working treatments for my three dogs. Check out the website and see for yourself.
The goods I ordered arrived the next day. When comparing prices I find Viovet are always one of the cheapest. Would strongly recommend them.
I have ordered pet food and medication for my Irish Wolfhound from VioVet for some months now. Their prices are very competitive and the service they give customers is exemplary: my order is sent very swiftly by a reliable courier and I am told each time exactly when it will arrive.
The staff took me through every process in a simple way and reassured me at every stage what I needed to do and what they would do for me.
The items arrived within two working days, which is extremely impressive.
I will used VioVet again and again.
5* service. great advise from my phone call and what a great service . m y goods arrived the next day and so I could start my pony on his farriers formula straight away. this really is a first class service and I will use it again. many thanks
Always happy with the products I order and the website is extremely user friendly, which in this fast paced life is very helpful. No messing about.
I used Viovet to purchase some dog food that I had previously purchased from another supplier - however, their prices had increased by 20% so I was searching for a better deal - VioVet provided that deal and the service - literally received the dog food within 24 hours and I will definitely be using again
i'd run out of metacam that 1 of my labradors Ben needs. i contacted viovet and told them of my predicament. i received a reply an hour later informing me that the medication my dog required had already been sent to me! it arrived less than 24 hours later! another example of the wonderful, efficient service from the friendly staff at viovets. i cannot recommend them highly enough.
The website was easy to use - found what I wanted straight away!
Easy to order and pay for product I needed.
Good communication from the company via e-mail.
Arrived the following day!
Will definitely be using this company again!!
Ordered a brand of dog food and received the goods 24 hours later. The couriers were excellent with up to dates either on email or texts.The added bonus was which hour slot you could expect your delivery, saved you having to wait in all day or it.Will definitely use again
Had a question with regard to my order and when I telephoned the young lady could not have been more helpful. Placed my order on line and the package arrived the next day. Could not fault the service nor the excellent staff. Well done!
I got frontline for all my dogs from this website. It is easy to use and you pay with paypal which I think is great. No running around for my purse and having to fill in all the details. Onnce I had order my bits, I got an email confirming my purchase. Also a number to ring if I was not happy. The item was posted strait away and I got it withing 2 days. Super fast posting. This website will also remember what you have bought so next time I want some frontline it will be there for me no hunting around for it. The price was also very good. Up until now I have bought my frontline from a local shop. I got this al least 50% cheaper. I will be back again next time I need some frontline which will be in 4 months time. Another thing they will do for me is send me an reminder. Great for forgetful people like me. I would recommend this website for everybody.
I used Viovet for the first time in April, due to my dog needing a veterinary diet for the first time. My order arrived with various itemed damaged, and Viovet refused to refund, and were only happy to credit my account with half the cost of damaged items, despite the fact that I emailed photos of the damage. I then tried to use the credit, and was charged postage. On receipt of 'Sensitive' treats, I realised they were 30% fat, this info. was not available on the website prior to ordering. I returned the items and was told that i would be charged 10% for reshelving the items. I wasn't actually charged this, and I was refunded - but I will not be using them again, as they really don't appear to be professional or caring.
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