Speedy service and keen pricing.
Bought a nespresso coffee machine from Go Electrical. Not only was it the cheapest price on the internet by far but the delivery was free and the item turned quickly and in perfect condition.
The website is easy to navigate and the prices are competitive. Communications were spot on and the delivery via DPD was outstanding. DPD kept us up to date with the delivery and made the delivery well within the hour time frame given. Thank you.
I placed my order over the weekend, it was processed first thing Monday morning and I had notification of despatch by late afternoon for delivery on Tuesday. I switched this to Thursday for convenience and received a text on that morning giving me an accurate hour-long delivery window. The goods turned up and work fine. Can't get much more efficient than that!
I ordered a mini fridge on the Friday and it was delivered on the Tuesday. I think that's just the way this company does things, no messing no fuss. I didn't have to request a priority delivery or even pay for delivery. Wonderful.
It's my husband's surprise Christmas present so I haven't tried it yet but it looks good. It was the best price on the internet including John Lewis and Amazon. So far so great hence the five stars.
Fantastic, ordered on Saturday, with me by Tuesday and clear communications throughout
the product is exactly as advertised, arrived promptly, the price was very good, free delivery really helps, and the admin associated with this purchase is very straightforward. All of this make this company very easy to deal with - I have bookmarked go-electrical!
I ordered a pure radio for my son and it turned up in three days and works perfectly.
I posted a poor review previously as I made a mistake on the company.The other company was MyMemory and not Go Electrical. Sorry.
Excellent from beginning to end; easy to use website, delivery was fantastic and quick and can be tracked which is extremely useful. The product - a Cuisinart ice cream maker - arrived in perfect condition and is perfect and was the cheapest I found on the internet from a reputable site.
Also available through Quidco which is a bonus.
I plan to use this company again and again.
I would totally recommend Go-Electrical to everybody I know. In fact I would stop strangers in the street and urge them to shop with Go-Electrical.
You should give them a try. Excellent all round.
After checking for the blender on various sites, i found very good deal on Go Electronica. However, i wasnt sure about the site. I checked for site reviews, but i still had a doubt if they were fake reviews by the employees.
But i took my chances and this turns out to be surprise. I love the blender i ordered, worth the money. And i recommend Go Electronics for the quality of the good, and quick courier. I got my blender in 2 days, its unbelievable as they kept their word even though its rush christmas time. Its reliable.
Absolutely no problems from this retailer. Easy selection, competitive price, simple and straightforward purchase, speedy despatch and an absolutly excellent service from DPD express -they emailed what time they would deliver and the drivers name - an excellent business partner. Worthy recipients of 5 stars.
I was looking for a specific thing. It was advertised on Amazon at a good price. Normally I start a trade by asking a question to see how quick and how good the response is, then decide wether to trade or not. Go-Electrical were very prompt, both in communication and delivery AND their price was competitive. I am more than happy to trade again with Go Electrical.
I ordered a Bosch vacuum cleaner form Go - Electrical. Everything was dealt with immedaitely, quickly and most effciently - communication with customers is excellent. I was told about the order, the day and time of the delivery and it was not a whole day hanging around the house, taking time off work.
As the appliance went to the rented flat and the tenant took the delivery, I cannot comment on that. but all the signs are that this too was excellent. I hope the tenant writes a review also.
Thank you very much.
Atrocious customer service; unhelpful phone staff refuse to discuss orders over the phone, insisting upon emails which are not responded to for hours! Even refused to let me speak to a manager when i chased up my email! Ordered and paid for two coffee machines - only one arrived. Do not deal with this company. I will not be doing so again.
RESPONSE TO GO ELECTRICAL COMMENT -
I can appreciate human error; but this does not excuse the behavior of your unhelpful and dismissive phone staff. It would have saved me both time and inconvenience had you simply explained that a mistake had been made and that the rest of my order would follow on the next day. This could have been completed within 5 minutes over the phone. Instead i had to waste my time sending you an email and waiting two hours for a response. Truly a pathetic level of customer service!
Fat, efficient and kept me informed every step of the way.
The whole process was very smooth - I had to contact Go-Electrical with a couple of queries and found the staff very helpful. When the item I purchased turned out to be faulty they replaced it and collected the faulty unit without question.
Apart from the following remarks the service was fine. Like many living in Scotland I suffer from an IV postcode which means a postage surcharge when a courier is used even though I don't live in the Highlands! The distance to my address from Yorkshire is about the same as the distance to Cornwall yet that doesn't incur this charge. The Post Office don't charge extra so why not use them for the odd parcel to Scotland and satisfy more customers.
Very efficient service. Very quick delivery. The original manufacturers box it was delivered in did not have strong enough tape on the base so was not very secure underneath the item could have easily fallen out in transit.
I bought this item last week, it arrived on time, and is very easy to use, the noise level is quiet and the suction is strongly efficient.
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