well, my cats really didn't order it, their "mama" did, and the cat food was just what they wanted, The cans came in a timely fashion, just have to figure out how much my babies eat, so maybe I can order the food on a monthly basis.
With the special coupon code the price was better than I could get at the pet superstores. Delivery came in only two days. However, every time I order two thirty pound bags, the box they package it in falls apart when I go to pick it up after it is delivered. The tape holding the box together falls apart and the cardboard the box is made out of is to thin for the sixty pounds that the dog food weighs. If the box did not fall apart I would have rated four starts instead of three.
2 of my 3 orders have been late compared to the information given at the order. When planning our pets supplies, being given incorrect information puts a bind on their feedings. The closest store to carry the Blue products we buy from you is over 2 hours round trip, so when I have to do the drive after ordering from your company, it is not very good customer service. If the correct information was given at order time, the planning could be arranged as such. Hopefully this does not happen again, as it is very disconcerning.
I always order treats and other goodies for my dog from Petflow. I appreciate the fact that they sell high quality products at affordable prices. My dog LOVES receiving his package in the mail from them. I highly suggest if you have not tried Petflow that you give them a chance. You will not be disappointed. Five STAR service. :)
Try them, you'll love them!
For a long time I have driven about 14 miles to get the specific brand of food that my dogs like. When I saw it was available on PetFlow I thought it was worth trying. The ordering process was very straightforward, the price seemed reasonable and because of the quantity I purchased I also got free delivery. The food arrived nicely boxed in just a few days. But on the downside, when we opened the box we found two deflated air pillows on top, which apparently were supposed to cushion the product during transit. There was no other packaging protection. Something incredibly heavy must have been placed atop the box because not only were the packaging cushions completely deflated, but the food was so compressed that it was formed into one giant, solid 28 pound block of crushed food. Disappointing result.
Ordered my dogs two bones, bully sticks, and duck sticks. The dogs liked all of them that I have given them. I'm keeping the bones until Christmas. The shipping time was average, which is good. I will order from them again.
My pups love them so far! Holding back on the rest for Christmas day!!!
I have been very happy with the orders. My pets enjoy the treatand toys.
My dogs love all the crew sticks! The only problem last time I ordered was that the shipping cost as much as the order. I saw free shipping, so I doubled up on my order. Woo Hoo!! Merry Christmas for my puppies.
My 4 Westie babies just love that their mommy and daddy buy their food, treats, and toys from PetFlow. We save so much that they always get extra treats in the order! Thanks for the great prices and the convenience of NOT having to go out to the pet store to purchase what Madison, Macy, McDougall, and McDuff love!
I ordered 2 things for my dog and it took 2 weeks to get here. I want this company to be quicker on the items I buy. Otherwise, the products I received are fantastic! I will order again and hopefully it won't take 2 weeks to get here.
I can't even remember now how I found Pet Flow...but I have hardly stepped foot in a big box Pet Place since! The deals are just too good...and they have even more items than I used to find at the store! I am always looking for Made in USA treats, and these are getting harder to find for big dogs...at least at a price I wanted to pay. Now I can easily see what products are USA and get a good deal too. I even signed up my lab for the treat plan since we save enough! I had food delivered for the first time and spent the same/less than going to the store! I do want them to see if they will shhip dog food bags in plastic vs cardboard, or at least not combine with my food order. The box arrived pretty banged up and items could have gotten out (but luckily didn't). Other than that, I always find enough to get free shipping or have a special. They have many! One of my favorite finds -- especially for the doorbusters sales! We've tried lots of new stuff for super cheap! Thanks!
I live an hour's drive from the nearest real pet food store. For the $4.95 shipping I pay to have my dogs food delivered once a month it's completely worth it. I can't drive an hour each way to get dog food for less than that!
Petflow not only has quality items but low prices and I cannot believe how quickly they get a shipment out! Only place I will buy my products now is through Petflow.com AWESOME COMPANY and I have very happy dogs now as well!
The website falls short. It is very difficult to edit products. I have a recurring order scheduled for every 8 weeks. I have tried to make changes to it and have had to go through customer service because they wouldn't show up when made from the website. I would order much more if the website were user friendly.
Website was easy to navigate. Order shipped quickly and arrived on time a few days later. Only hiccup was being charged for shipping even though I used a promo code that promised free shipping, but customer service has credited the amount to my account and it should be applied on my next order. Overall, I'm very pleased.
I've ordered several times from PetFlow and have always been happy with the products I purchased. I have four dogs including a Belgian Malinois rescue about six months old. I have found the chew treats and toys I desperately need to keep my dog from chewing my furniture.
I'm most happy with the fact that I am able to order Great Life kibble for my dogs at a better price than the pet store - and have it delivered to me free!
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PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!