Well, I have been a member on eBay since january 2001. Since that time the site has developed quite much. In generel eBay is a very great site which provides far the most tools for buying and selling. However as a seller I have very limited possibilities as I can only list items under a certain value. First, in 2012/13, it was up to $2500 per month, then it raised to $5000, and now it has just gone up to $7500. This is a very big problem for me, as I cannot use eBay as a serious tool to get scarce and rare items sold.
They say "call us" and even though I live in Denmark I have tried to do so, but It's not possible. Even if you manage to find their phone number they have a intro phone system which does it impossible to get any contact. I have send them a registered letter I know for a fact they have read, but no answer and no solution.
Result? I loose thousand and thousand of USD and eBay does a bad job and, too, loose a bunch of money in fees. NOT OKAY!!
Everything could be perfect as a am a very serious and trusted eBay user, but it is not.
EBay is a joke. If you want something that is not a cheap piece of counterfeit junk, find somewhere else to shop at. My first eBay purchase was pretty clearly either grossly misrepresented or a fake, and though I thoroughly documented this AND WON THE CASE, eBay still required me to return the item to the seller. They claim that they don't require buyers to return counterfeit items, however they clearly didn't think twice about it in my case (official arbitration took approx. 10 min -- they asked me if I wanted to stay on the line while they did it, and they told me the results BEFORE ARBITRATING) and they required the return of counterfeit items in the case of the undercover WSJ investigative journalist. Furthermore I have never heard of someone receiving a counterfeit item and NOT being required by eBay to return it to the seller. Whenever eBay is caught they act shocked and claim that it's a very unusual situation for this to happen, however that's obviously not true because if it was then this wouldn't happen EVERY TIME someone does an undercover story or study. Tiffany's did a secret study in which it found that 95% of Tiffany's goods on eBay are counterfeit. Like the shady manipulative sellers that appear ubiquitous on eBay, eBay themselves completely passed the buck by acting hurt that Tiffany's acted in a "sneaky" manner instead of notifying eBay of the fakes when they found them. Yeah right! As if it's TIFFANY'S job to do eBay's job FOR them and crack down on the counterfeit trade on eBay! If eBay cared about stopping the counterfeit trade and protecting their customers they would take counterfeits seriously and stop turning a blind eye to this -- however they likely realize that their profits would be seriously affected if they cut out the counterfeit trade and so they just keep on tacitly encouraging it by blatantly protecting the profits of counterfeit sellers. This company (eBay) really leaves a bad taste in my mouth. By investing a lot of time and effort in the matter, I managed to win back all my money plus shipping. However, if eBay had done their job in the first place I wouldn't have been inconvenienced like this. EBay's assumption seems to be that as long as most customers are refunded most of their money, nobody will complain (at least not enough to make a change). I take offense that they think so lowly of their own customers. EBay's ethics may be nonexistent but that doesn't mean everyone else's are too. Shop at eBay at your own risk -- if you insist on purchasing brand name items there (the most counterfeited items of all), then I *highly* recommend purchasing the real deal also, direct from the retailer, just to compare it to the eBay item (and then returning the real item to the retailer once you've established that the eBay item is a fake. I say "is" because again, *literally* 95% of the time it WILL be). Be aware that many of the fakes are quite convincing and sophisticated -- I myself (and the WSJ reporter) were both fooled at first. Also remember that a high seller rating means nothing -- there are websites that specialize in auto-generating positive reviews and so cranking out 10,000 glowing positive reviews is just a matter of a few bucks. Pay much more attention to the content of the negative reviews for that reason. Be aware that sometimes sellers will bluff and ask you to take the item to a brand retailer to have it authenticated to prove it's a fake -- they know full well that *very* few retailers provide these services anymore (due to the increasing sophistication of counterfeit items). Keep in mind that mailing a counterfeit item is illegal, so a return places you at legal risk. Also be aware that if you want your money plus shipping back you're going to have to put in a lot of time documenting that the item is a fake. Refund without shipping is quite easy; remember this doesn't hurt counterfeit sellers at all, just you, so they're perfectly happy to go along with it. Dealing with the eBay reps is pleasant enough if all you're concerned with is your money back; otherwise their cavalier attitude about returning potentially counterfeit items is annoying. You have to contact them via phone -- there is no customer service email and the website is useless. If you try long enough to get help on the website (which by the way is surprisingly counter-intuitive and user-unfriendly for such a successful company), eventually you will just be dumped into the "peer support" area of the website which is just a bunch of people commiserating about how badly they were f-ed over by eBay, how much money they lost, and how there's nothing they can do about it. I really can't say it enough: if you want a real brand-name item, or an item that is anything approaching high-quality, DO NOT shop at eBay. You will just end up getting fooled by a convincing fake that will then break in 2 months (inevitably just outside the eBay appeals time window), or losing money in return shipping fees. The only reasons anyone would ever find it a logical course of action to shop on eBay is if you don't care about the above ethical issues and you WANT a designer knockoff (hey some people do), or you WANT a cheap piece of Chinese junk, and don't care if it breaks in a couple months because you'll be "over it" by then anyways (cheap plastic phone covers come to mind). I really don't like hypocrites, and although most big businesses are hypocritical to some degree, eBay takes the championship prize in hypocrisy, HANDS DOWN. Bleagh.
I’ve been an ebay member since 2001. I have mostly been a buyer. Occasionally, I would sell an item. Today I found out ebay is charging 10% of the final sales price & shipping price. That is just too high of a percentage. I called ebay to verify the selling final value price was 10%. I let them know I will no longer sell any thing on there website and I will not recommend them to anyone.
I've been buying and selling on eBay since 1999. The site is so much easier to use now! The biggest purchase I made was a car and it was the easier and best car-buying experience. As eBay has grown, they've made smart investments in technology, especially in information security. Yes, there are scams from time to time, but this is the real world and dishonesty can never be 100% eliminated. eBay is a great place to find whatever it is you're looking for from global sellers. firstname.lastname@example.org
Now I have bought 38 items from ebay.com and I have never had any problems. 2 times I have tried not to receive my item, 1 time where the seller sent me a new one, and 1 time where the seller contacted ebay, which led to a full return. I general the sellers are pleasent and the item quality is fine. You get what you pay for. My new philosophy is that if you can't buy it on ebay, you simply can't get it :-D Happy costumer
Har kun positive opplevelser med ebay, man finner alt mulig til en veldig rimelig pris! Om det er noe problemer er det som regel ikke selve nettsiden sin feil, men selgeren man kjøper tingen av kan være treig. Se etter selgere som har over 95%fornøyde kunder! :-)